Q: How long does it take for my item to be delivered?
A: We aim to dispatch your order within 1-2 working days and all items are sent on a next working day delivery service with DPD.
Q:Will a used iPhone/iPad still work like a new one?
A: All of our devices undergo a strict 'Blackbelt' diagnostic test that ensures every part of the device is fully functional. This also includes a battery health check prior to dispatch and all orders have our 12 month warranty included as standard.
Q: Is there VAT on your iPhones/iPads?
A: All items are sold under the used goods VAT margin scheme. There is no VAT included in your invoice.
Q: What comes with my order?
A: All orders for iPhones/iPads come with a new USB cable, delivered in our secure brown packaging.
Q: Can you help swap my data from my old iPhone to my new one?
A: We cannot physically help you, though we have put together a very handy how to guide. Your welcome to call us if you get stuck! Click Here For Guide